How to Recognize a Trusted Online Casino?

Before signing up at an online casino, you have to make sure that it is a trusted online casino because you have to provide the online casino your details while signing up, reveal your credit card details while funding your account, and provide copies of your identification documents while cashing out for the first time.

In brief, you will be giving the online casino a lot of information. Also, you have to trust the online casino with your deposits and winnings. So make sure that you are signing up at a reliable online casino.

Guest author Klara Czerwinska shares more info on how to find out if an online casino can be trusted or not. To find out more about Klara Czerwinska, overview here.

Here are few signs of a trusted online casino:

Licensed and Regulated

All reliable online casinos have valid online gambling licenses. But make sure that these gambling licenses come from reputed gambling jurisdictions including the UK, Malta, Isle of Man, Gibraltar, Kahnawake, Alderney, and others.

If the online casino is licensed, you will find the logo of the licensing body on the footer of its website. We recommend visiting the regulator’s website to find out if the online casino is on its list of licensees. Doing this is necessary as many rogue online casinos operate on expired licenses.

The iGaming market in Poland has exploded in the last couple of years and there are a number of great online casinos like 22bet available to Polish players. However, there are also a few rogue casinos in the market and Polish players should always be careful of these rogue casinos.

Contact the online casino’s customer support if you are unable to find the licensing information on its website. An online casino that refuses to reveal its licensing details is not to be trusted; avoid it at any cost.

Game Fairness

Research the online casino’s software partners. Some online casinos partner with only one software provider, while some partner with multiple providers.

Trustworthy online casinos partner with well-known, licensed, and reputed software providers like NetEnt, Playtech, Microgaming, Quickspin, Play N Go, Betsoft Gaming, and iSoftBet, among these. These providers never release a game without first subjecting it to multiple fairness tests.

Again, if you check the casino website footer, you will come across logos of independent auditors such as Technical Game Testing (TST), iTech Labs, eCOGRA, and others. This is a sure sign of a reliable online casino. It means that the online casino tests its games and software for fairness regularly and you can access the payout percentages of each game whenever you wish.

Clear and Easy-to-Understand Terms & Conditions

The terms & conditions of a trusted online casino are clear and easy-to-understand. You have to read them carefully before signing up. If you don’t understand anything, don’t hesitate to clarify your doubts with a customer support agent.

Reasonable Bonus Terms

Don’t be fooled by big bonuses. Online casinos usually shout out the best parts of their bonus offers. You, therefore, see things such as 100% up to $1000 in bold. You have to focus on the bonus terms, which the online casino displays in the fine print.

Read the bonus terms carefully and check for unreasonable terms if any. For example, the bonus may have wagering requirements that are difficult to meet. In such cases, you are free not to claim the bonus. A reliable online casino does not force you to accept its bonus.

Friendly and Responsive Customer Support

Never sign up at an online casino before testing its customer support. All trusted online casinos offer 24/7 customer support through live chat, email, and telephone. The best of them are also available on popular social networks like YouTube, Facebook, Instagram, and Twitter. They allow you to interact with your casino friends and staff members and even provide support through their social media accounts.

Before signing up, contact a customer support agent to find out if they respond promptly. Test customer support for courteousness, responsiveness, and helpfulness before you open an account at the online casino.

Responsible Gambling

Avoid online casinos that don’t support responsible gambling. A trusted online casino cares for the welfare of its players and encourages them to gamble responsibly. They also offer player protection tools that allow you to set deposit limits, request a cool-off or self-exclusion, get periodic reality checks, and answer self-assessment tests to determine your control over your casino spending.

Reputed online casinos also guide you to non-profit support groups if you feel that you have become a problem gambler. In brief, a reliable online casino is licensed, welcomes you with generous and easy-to-clear bonuses, offers excellent 24/7 customer support, and processes payouts fast.


Make sure you look out for all of the factors we listed above before you sign up at an online casino and start playing games

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