Have you noticed over 95% of your traffic and 90% if
you're lucky, are brand new visitors? In other words, only 5 to 10% of your
audience continually comes back. That sucks! Hi everyone today, I'm going to share with you seven simple ways to bring people back
to your site.
So let's Get Started.
1) Re-marketing campaigns
The first simple way is through re-marketing campaigns. Now
re-marketing campaigns mean that you're going to have to spend money on ads to
get people back to your site.
But think of it this way, if someone went all the
way to your checkout page, or someone went all the way to your form field and
didn't complete a lead, what do you think that person is? That person is super
qualified to be a potential customer.
So why wouldn't you want to get them back
to your site and convince them to convert? Now, I'm not saying you should just
do an ad to anyone who visits your site.
Look at your checkout pages, your lead
pages, any of the main pages that cause conversions. When you pixel those pages
only and only have people who visit those pages see re-marketing ads, not only
will you get more people back to your site, but they're more likely to convert
into a customer or a lead. Now here's the trick.
If someone went to your site,
they went that far but they didn't convert, that means the copy, the messaging
that you have on your site doesn't resonate with them, that's going to cause
them to convert.
So your video in your re-marketing or your campaign or your
messaging with your re-marketing ad needs to be the opposite.
For example, if
your landing page is super emotional and you're trying to convince people to
buy through emotional sell, your re-marketing campaign should be logical,
because emotional copy didn't work. So hopefully by using the logical copy, you
can then convince more people to convert into a customer.
2) Push Notification
The second way to get
people back to your site is through push notifications. Now when people come to
your site, they can subscribe typically by email, which many of you guys are
familiar with and you may be even doing on your own site, but push
notifications is something you're probably not doing.
You can use tools like
Subscribers.com, Push Engage, and what this allows is when someone comes to your site, through their browsers, just one click of a button, they can subscribe.
When they subscribe, then when you release new content, you can do a blast that
goes through their browser and whenever they log in back to their computer, in
other words, they don't even have to be online at that time, but if they come
back online a day from now, or two days, even a week from now, they'll see that
message in their browser, no matter what site they're on and it'll help push
people back to your site.
That's what Facebook does, that's what YouTube does.
That's what a lot of these big companies do. Leveraging push notifications is
an easy way to get more traffic, and here's the beauty of it, push
notifications to have better open rates and click rates than emails.
It's much
more effective and it's easier because people just have to click a button to
subscribe, they don't have to put in an email or give you any of their personal
information.
3) Email Campaigns
The third way that you get people to keep coming back is email
campaigns based on the visitor's first intent. So you're already collecting
emails on your site, if you're not, you should. Check out tools like Hello Bar,
which allow you to collect emails. And you should check out tools like MailChimp, which allow you to send out emails for free.
Collecting emails and
sending out emails isn't the most effective way back to your site. That's why
people have terrible email open rates and terrible click rates.
The key is to
match the intent on why someone came back to your site with the email campaign.
For example, if someone came to my website to read an SEO article and I
collected an email, when I email them back, I want to send them content
information related to SEO.
On the flip side, when someone comes to my site to
read conversion marketing related articles, or conversion optimization related
articles, when I send them an email, I want to send them conversion-related
articles.
That's a great way to get them back to the site. I don't necessarily
want to send all my SEO people conversion articles and all my conversion
article people who first came to my site SEO content.
It needs to be relevant.
If someone's coming to you for traffic, send them traffic advice. They're
coming to you for CRO advice, send them CRO. Now that's the example that works
for me.
You could be selling dog food. Someone comes to your site for dog food,
you want to send them emails related to your dog, you don't want to send them
related to a cat. And that's the point I'm making.
When emails aren't relevant,
that's when email marketing fails and people don't come back to your site. And
that's what most people do, they're just like, well you're on my list, let me
promote all my products and services to you.
That doesn't work. If it's not
relevant to why they first landed on your site, it won't work well.
4) Mobile Monkey
The fourth strategy I have for you is called Mobile Monkey. Mobile Monkey is a Facebook
Messenger tool. So you know with Facebook, they have Messenger, it's a great
way to communicate.
Eventually, Facebook is going to integrate Messenger with
WhatsApp, Instagram, and everything, so that's going to be one channel commute
with people. Now with Mobile Monkey, you can easily communicate with all your
people with the click of a button.
So when people are on Facebook, or your
friends, they can subscribe to the kind of like an email list, but think of that
email list on Facebook. And then that way, whenever you want to message them,
tell them about a new article, you can get them to come back to your site with
a click of a button, it's not hard.
Your open rates and your click rates are
amazing. It's much better than email marketing, and for now, we've also seen it
being better than push notifications. And it's a great way to keep getting people
to come back.
Eventually, Facebook will start charging for this, but for now,
it's a free-for-all, so utilize it as much as you can.
5) Exit pop-up
The fifth strategy I
have is an exit pop-up, but hear me out, before you close this video. You're
going to be like, "Exit pop-up, I don't like that, "everyone uses
them to collect emails." I don't want you to use an exit pop-up to collect
an email. I want you to use an exit pop-up to have people follow you on
Facebook, YouTube, Instagram, LinkedIn, whatever your favorite social site is,
let them click with the click of a button and they can follow you on one of
your favorite social profiles.
The reason this is super important, think of it
this way, the moment people follow you on the social web and you have new products,
new services, new content, what do you think you can do? You can post all those
status updates of your products, services, content, all these social platforms
and it'll get people back to your site.
So don't use an exit popup to collect
emails, you could do that as well, but we found a higher conversion rate for an
exit popup that just asked people to follow you on the social web.
6) Run time-based events
Six, run
time-based events like webinars, contests, things that are time-sensitive that
only last for a while. I'm not talking about recorded webinars that last forever
or contests that are never-ending, I'm talking about time-based stuff.
The
reason time-based stuff is super important, the moment someone knows that
something's available only for the next 24, 48 hours, they're more likely to
act, they're more likely to click on that email, that push notification, that
Facebook Messenger blast that you pushed out.
So yes, you have tools like MailChimp and Mobile Monkey and Subscribers.com to get people back to your site, but you also have to give them a reason too.
So when you give them a
reason and the reason being is you have time-based content, time-based deals,
offers, discounts, a good example of eCommerce is holiday promotions, they're
more likely to come back than if you just say, "Come back to my site
because I want you to." That's not a good compelling reason versus
time-based content.
And assuming the time-based content is very value-driven,
or even your time-based deals like eCommerce promotions like Black Friday, you're
going to get way more visitors due to the fact that they know it's going to
expire.
Right now over the last week, roughly 40% of my traffic was repeated. That's a lot! It's because I'm creating
consistency.
When you create consistency, over time people will know to come
back. When you don't and you want to be sporadic with your posting or your
content updates, they won't know when to come back or when not to, that's why
it's important to be consistent.
If you follow all of that, you're going to
have more of your visitors turn into repeat visitors and generate more sales in
the long run.
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